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Frequently asked questions

Frequently asked questions, we integrate them into self-service Q&A. If you have other questions, you can get in touch with usOr send us an email to: support@brightywatch.com

What’s the payment method your company accept?  What’s the payment method your company accept?

 Frequently, we do bank transfer, because it’s good for our both company. The bank fee is good. Also, we can do western union, paypal etc.

What’s your payment terms? What’s your payment terms?

We do 30% deposit and 70% balance payment before delivery.

What types of package do you normally use for this product? What types of package do you normally use for this product?

 If there is no gift watch box for our watch, the common package is OPP bag+buble bag( for protecting our watches) then we will packge them in a white box.

Do you have show room? Do you have show room?

Yes, we do. We welcome you to our company to visit it. There are many molds there.

Can you make watches with personalized brands ? Can you make watches with personalized brands ?

Yes. I think so. Our job is to provide customized watch services.

Can you send me a video official of your watch? Can you send me a video official of your watch?

Yes, sure!

I understand that the MOQ is 500 units, is it possible that I can order 2 different watches?  I understand that the MOQ is 500 units, is it possible that I can order 2 different watches?

I hope so, but I am sorry that I can’t help for now. Is it possible for you that we start one mold right away,and we can design few colors for market?

Can watch and watch boxes be transported separately?  Can watch and watch boxes be transported separately? 

Yes, we can send them as your request. But for saving shipping, I suggest we can package the watches into the gift box.

What is the cost of this product per unit including shipping via DHL or UPS? What is the cost of this product per unit including shipping via DHL or UPS?

Hmm, It depends on the weight and season. The prices are a bit different in different seasons. It’s better to check it when the watches are ready.

What types of packages do you normally use for this product?  What types of packages do you normally use for this product? 

If there is no gift watch box for your watch, the common package is opp bag+buble bag( for protecting the watches) then we package them in a white box. 

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